To find this list, click once and highlight any device in the printers list and in the selection above the window click on “print server properties”. Scroll to the bottom of the list and remove any Canon related entries. Also you must remove any Canon printer ports from print server settings under the ports tab.
Simply highlight it and choose “Remove Device”.
Go to Control Panel>Devices & Printers and remove anything relating to the canon printer including fax etc.We also recommend unplugging from the mains as this performs a hardware reset. To resolve the scanner issue, firstly make sure that the printer USB is unplugged and the device is switched off.Before trying to resolve the scanner issue we would strongly advise that you first run a malware scan and removal tool, as it is highly possible that something malicious may have caused corruptions with your printer software or within Windows file system. Solutionįollow each step carefully and in the correct order. When trying to scan with a Canon printer you are receiving an error “ 5,156, 69″ or “ 5, 156, 61″ and are not able to successfully complete the task.
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